Your privacy is important to us and we do our utmost to comply with the law and more than that, with best practice in data management and security. Occasionally, we may alter our policy to keep up with new technology and/or changes in the law. You may wish to re-check this page from time to time to review any changes.
We may collect and process your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our subsidiaries and other group companies for business purposes. We only collect personal information (names, contact details and holiday preferences etc.) directly, via our online booking forms, brochure request pages and email newsletter sign up page. We use this information to respond to your queries, confirm bookings and send out emails detailing new tours, news and offers. We also take on board any suggestions from guests on how to improve our tours and service. You can unsubscribe from our Newsletter Emails at any time by emailing us at firstname.lastname@example.org
We never sell, distribute or lease your personal information to companies, websites or any other third party. The exception is where you travel on or enquire about tours that we are operating on behalf of other organisations such as Wine Clubs, Wine Merchants, the Telegraph Media Group (TMG) and other organisations, you are a client of or a member of the firm, club or organisation. We may share or be sharing your personal information them. For bookings made on the Tours that we offer for the Telegraph Media Group, please refer to their Data Protection Policy in the personal columns of the Telegraph Newspaper.
Technical Information and Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use several ‘essential cookies’ which enable our website to function.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at Arblaster & Clarke Wine Tours, The Clock Tower, Unit 4 Oakridge Office Park, Southampton Road, Whaddon, Salisbury, SP5 3HT.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Updated September 2015