Privacy Policy

Your privacy is important to us and we do our utmost to comply with the law and more than that, with best practice in data management and security. Occasionally, we may alter our policy to keep up with new technology and/or changes in the law. You may wish to re-check this page from time to time to review any changes.

Personal Information

We may collect and process your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our subsidiaries and other group companies for business purposes. We only collect personal information (names, contact details and holiday preferences etc.) directly, via our online booking forms, brochure request pages and email newsletter sign up page. We use this information to respond to your queries, confirm bookings and send out emails detailing new tours, news and offers. We also take on board any suggestions from guests on how to improve our tours and service. You can unsubscribe from our Newsletter Emails at any time by emailing us at

We never sell, distribute or lease your personal information to companies, websites or any other third party. The exception is where you travel on or enquire about tours that we are operating on behalf of other organisations such as Wine Clubs, Wine Merchants, the Telegraph Media Group (TMG) and other organisations, you are a client of or a member of the firm, club or organisation. We may share or be sharing your personal information them. For bookings made on the Tours that we offer for the Telegraph Media Group, please refer to their Data Protection Policy in the personal columns of the Telegraph Newspaper.

Technical Information and Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use several ‘essential cookies’ which enable our website to function.

We also use Google Analytics which gathers anonymous data about our visitors and traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We use this information for statistical analysis and advertising purposes only. Other active third parties may use cookies, web beacons and similar technologies to collect or receive information from our website and elsewhere on the internet in order to provide measurement services and targeted ads. A cookie in no way gives us access to your computer. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from accessing some parts of our website. You also have the right to opt-out of the collection and use of information by third parties, if you would like to exercise this choice you can visit a consumer opt out website such as

Requesting Information

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at Arblaster & Clarke Wine Tours, The Clock Tower, Unit 4 Oakridge Office Park, Southampton Road, Whaddon, Salisbury, SP5 3HT.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Updated September 2015